Frequently Asked Questions
To register on Sunstrike Online, follow these steps:
On the homepage click "signup" and fill in the required information:
Company Name
Proprietor Name
Phone Number (WhatsApp Number)
Email ID
GST Number
Online consent - Please read and agree to the Privacy Policy
Additional Requirements (Optional) -- Provide any specific requests before submitting the form.
Once we receive your application, we will contact you shortly. Meanwhile, please keep the following documents ready to complete the registration process:
GST Certificate (Copy of 3 pages) - Address must match the registered address.
Pan Number - Card Copy (Company Pan Number is needed for Pvt. Ltd or Partnership
As a valued partner, you have been successfully onboarded to our portal. Please use the "Forgot Password" link to set your password and enjoy a seamless purchasing experience.
Yes, once you successfully onboarded, a link will be sent to your registered email id to set your password. The email ID given at the time of registration will be your username.
As a business, you are aligned to purchase 'Open For All' products and select brand-specific products. These will be visible once you log in with your registered email ID and password.
Call our helpline or chat with our customer support, and we will schedule a training session at your convenient/preferred time.
Ensure to enter your registered email ID and password. If you are still unable to log in, kindly connect with us for assistance.
Click on forget Password on the sign-in page, enter your registered email address, and we will send you an email with a 'Change Password' link.
To change your password, log in and click on "My Account," then select "Profile Information." Under "Change Password," enter your current password, followed by your new password and confirmation.
Finally, click the "Submit" button to save the changes.
After logging into your account, search for the product using the keyword, model, or SKU number. If the stock is available, the "Add to Cart" button will be enabled.
Stock availability can be checked in real-time, and orders can be placed anytime. However, please email or call us with the model number, and we will send you the list of available stock.
Due to high demand, the product may have gone out of stock at the time of your login. Fill in your email ID under the Notify Me option to receive an automated message as soon as the product is back in stock.
You can submit a request through chat or email with the product details. We will check with the business team on the feasibility of fulfilling your request.
Chat with our customer support and provide the product details, such as brand, MPN, SKU, etc. We will assist you with feasible offline purchase options.
You cannot add or purchase a product that is out of stock. However, you can leave your email ID to receive an automated notification once the product is back in stock. To do this, log in, go to the product display page, and under the " Add to Cart" button, you'll find the option to enter your email ID.
The product may either be out of stock. Please contact us via call or chat, and we'll assist you further.
Please enter your email ID in the "Notify Me" option to receive an automated message as soon as the product is back in stock.
